How to write a good IT strategy

In today's rapidly evolving digital landscape, a solid IT strategy is essential for organisations that want to succeed and remain competitive. As a Chief Information Officer (CIO), I have seen how a well-crafted IT strategy can align technology initiatives with business objectives, leading to accelerated growth and sustainable innovation. Below, I provide a comprehensive guide to developing a compelling IT strategy, emphasising the importance of identifying the required capabilities based on your organisation's unique business strategy.


  1. Alignment with the corporate strategy:
    The foundation of any successful IT strategy lies in its alignment with the overall business strategy. Understanding the organisation's vision, mission and long-term goals is critical. Whether your organisation is looking to grow market share, launch breakthrough products or improve the customer experience, the IT strategy should reflect and support these aspirations.

        From Deloitte - Strategic Capabilities Bridging Strategy and Impact


  1. Identification of the required skills:
    Once the corporate strategy is clearly defined, the next step is to identify the capabilities required to achieve these goals. This includes analysing the core capabilities that your company needs to develop or improve. Key capabilities to consider include:
    • Operational efficiency: Rationalisation of processes to minimise costs and increase productivity.
    • Customer loyalty: Use of data analyses and CRM (Customer Relationship Management) systems to improve customer interaction and promote customer loyalty.
    • Innovation: Implementation of cutting-edge technologies to drive product or service innovation and achieve a competitive advantage.


  1. Assessment of the current IT landscape:
    Conduct a thorough assessment of your existing IT infrastructure, applications and resources to gain a comprehensive understanding of your current capabilities. Identify the gaps between your current setup and the capabilities required to support your business strategy. This step is important to determine where investments and improvements are needed.


  1. Prioritise initiatives:
    As not all IT projects can be implemented at the same time, it is important to prioritise initiatives based on their impact on business objectives, feasibility and availability of resources. Create a roadmap of short, medium and long-term projects to ensure a balanced approach to achieving your IT goals and overall business objectives.


  1. Promote co-operation:
    An effective IT strategy is not developed in isolation. Involving stakeholders from different departments, including business leaders, IT professionals and end users, is critical to ensure that their needs and insights are incorporated into the strategy. Collaboration promotes a holistic view of the company's requirements and ensures broad acceptance at all levels of the organisation.


  1. Utilising emerging technologies:
    To stay ahead of the curve, it is essential to embrace new technologies that can provide a competitive advantage. Artificial intelligence (AI), machine learning (ML), Internet of Things (IoT), blockchain and edge computing are some examples of technologies that have the potential to transform organisations. Consider how these technologies can be integrated into your IT strategy to improve capabilities and drive innovation.


  1. Focus on security and compliance:
    With escalating cyber threats and strict regulatory requirements, security and compliance must be integral parts of your IT strategy. Implement robust cyber security measures to protect your company's data and systems from unauthorised access, breaches and cyber attacks. Also ensure compliance with relevant regulations and industry standards to protect your organisation's reputation and avoid legal liabilities.


  1. Measure and customise:
    To ensure the ongoing success of your IT strategy, it is imperative that you establish metrics to measure its effectiveness. Regularly assess progress against these metrics and be prepared to adjust your strategy as business needs evolve and the technological landscape changes. Continuous improvement is key to maintaining a resilient and effective IT strategy that aligns with your organisation's growth trajectory.


A well-crafted IT strategy serves as a roadmap for utilising technology as a catalyst for business success. By aligning it with your business strategy and focusing on the required capabilities, you can ensure that your IT initiatives create tangible value and contribute to the overall growth and prosperity of your organisation. As we navigate the ever-changing digital landscape, let's embrace these principles and strive to create an IT environment that is both efficient and secure, while fostering innovation and driving business success.