Why do so many IT transformations fail?

Marc WandererUncategorised

Not because of the technology. But because of a lack of leadership.

 

In one of my mandates, I took over a programme that was already running a long time:

  • Budget massively exceeded
  • No longer sustainable
  • Trust in management has practically disappeared.

 

The reaction before:

Even more reports. Even more meetings. Even more concepts.

 

What was really missing:

Clear responsibility.

 

Following the acquisition, we have:

  • simplified the decision-making structure radically
  • clarified responsibilities
  • defined a realistic implementation plan

 

The result:

The programme got back on track.

 

My experience:

Transformations rarely fail because of the strategy.
They are failing because no one is leading consistently.